Become part of revolutionizing healthcare, one patient consultation at a time. 

Then join us at Corti as a Project Manager to work with Corti’s Customer Success Managers, Deployment Engineers, and customer teams to ensure successful, on-time delivery of custom scope customer implementations.

As Project Manager, you will oversee multiple customer implementations at a time and act as a point of escalation for internal staff and customer resources to address issues, identify and communicate risks, and coordinate with resources from different teams to ensure that projects are delivered on time and within scope. Based remotely in the US, you will be part of a globally growing team, reporting to the VP of Customer Success—are you up for the adventure?

The impact you'll make

• Own the customer implementation journey:
  • Develop detailed project plans for all customer-facing engagements
  • Manage the end-to-end daily planning and delivery of project milestones
  • Manage multiple projects at varying sizes and stages
  • Coordinate project deliverables and resource availability across customer and Corti teams
• Ensure clear, cross-functional communication:
  • Oversee customer communications between external and internal stakeholders incl. Bi.-weekly or weekly progress update reports
  • Identify, communicate and manage ongoing risks and issues related to the project
  • Maintain clear and thorough project documentation to ensure a successful handover of completed projects to a Customer Success Manager
• Be a voice of constant improvement:
  • Drive constant improvements to our implementation process in relation to the technical deployment to support sales, CS, and our customers.
  • Provide feedback on opportunities to better our playbooks and supporting materials.

What you'll bring

• 2+ years of relevant SaaS implementation or project management experience with proven results in delivering world-class customer experience, ideally from the healthcare industry
• A ton of drive, problem-solving mindset, and ability to thrive in a high-paced environment like Corti
• Outstanding written and verbal English communication skills and the ability to effectively articulate complex technical concepts to non-technical stakeholders
  
• A strong eye for detail with a structured and proactive working approach
  
• Flexibility in regards to a quickly evolving company with a rapidly developing product.

So, what are the benefits?

We're invested in the health and future of all of our team members, which is why we offer all US-based Cortians:

• Medical Insurance
• 401k Program
• Dental insurance
• Vacation PTO: 25 holidays for all employees on top of national holidays
• Sick leave PTO: Paid sick leave when needed
• Life Insurance: $50,000 Basic Life & AD&D
• Disability Insurance: STD Employee Paid & 50% LTD Co Paid Taxfree Benefit
• Equipment: Computer, monitor, laptop stand where needed
• Flexibility: Remote first company with flexible work hours
• Company and team trips: Go somewhere with us and get to know your team at least every six months!

Practicalities

• The position is remote and full-time and starts as soon as possible. The candidate must, however, be located in the U.S.
• Work activities cover the entire U.S., and you should be able to travel internationally for business purposes.

🤝 We treat all candidates equally. We are committed to bringing in top talent from all sectors and countries and will not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.